Each item in our selection has been carefully selected from the world's top luxury fashion brands to ensure authenticity. You may not always receive authenticity cards and serial numbers if the designer has not provided them. 

All of our packages are examined before they leave our warehouse. If an item is missing, please contact our customer support staff. We investigate each situation to determine what happened and provide the lost item.All of our packages are examined before they leave our warehouse. If an item is missing, please contact our customer support staff. We investigate each situation to determine what happened and provide the lost item.

The color representation on our website is our best effort, however there may be some variations due to different monitor settings and lighting conditions.

Due to the rapid preparation of your order for shipment, please contact Customer Service as soon as possible to rescind or modify an order. Unfortunately, once the order has been processed, we cannot revoke it or add additional items.

By selecting Edit Details in the Manage Account area of the website, you can modify any of your personal information, including your name or address. Once you've made an order, modifying your name or address is impossible after the package has left the warehouse.