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With every purchase made on styleally, we are dedicated to ensuring your satisfaction. Please take a moment to acquaint yourself with our Return & Refund Policy, delineating the guidelines for returns, refunds, and exchanges. Your purchase from our website indicates your agreement to the terms and conditions outlined below.
Refund Criteria:
Refunds are applicable solely to items in their original packaging, with attached tags, and in an unworn condition. The typical refund process spans 5-7 business days from the reception and inspection of the returned items.
Return Procedures:
Initiate Returns:
To commence the return process, access your account and follow the provided instructions.
Check Eligibility:
Verify that the product aligns with our return criteria, encompassing specific conditions and adhering to the stipulated timeframe.
Pack Carefully:
Safely place the item in its original packaging, including all accessories and documentation if applicable.
Inspection:
Following an assessment by either a courier partner or our website's inspection team, a refund will be processed.
Await Refund:
Once we receive and scrutinize the returned item, your refund will be processed to the original payment method within 5-8 business days.
Partial Refund:
For items returned with minor damages or missing accessories, a partial refund may be considered, contingent upon assessment.
Shipment Expenses:
Refunds do not cover shipping costs. The shipping fee for returning an item is non-refundable, except in cases where an error on our part occurred.
Exclusions from Refunds:
Refunds are not applicable to electronic books or software once accessed or downloaded.
Customized products are non-refundable unless they arrive damaged or incorrect.
Perishable goods, such as food and flowers, are ineligible for refunds.
Clear explanations of any exceptions will be provided during the purchase process.
This policy aims to ensure transparency and a seamless shopping experience for our valued customers.
